Home Fire Dispatcher: Coordinate the response teams (Remote Opportunity)

Every day, the Red Cross responds to an average of 7fires a day in the Texas Gulf Coast. These fires are responded to by teams of volunteers who go and meet the family, within 2 hours, any time night or day.

How do these amazing volunteers get called out? By YOU - our newest Disaster Action Team Duty Officer. 

Purpose: Ensures timely activation and monitoring of local and regional Disaster Action Team (DAT) responses. The Duty Officer supports the DAT program either at the chapter/territory or region level.

Key Responsibilities: 

Leadership - 

1. May determine if Red Cross action is required; may decide if Red Cross will respond via DAT.
2. Uses event triggers such as size, scope, and type of the event to direct the DAT response.
3. Works with on-scene DAT leadership to support the response and provide technical guidance.
4. Support and trains new Duty Officers.

Functional - 

1. Dispatch DAT members and monitor the response to ensure appropriate resources are made available. 
2. Activate Disaster Health Services, Disaster Mental Health, and Disaster Spiritual Care, Public Affairs when requested.
3. Documents incoming disaster notification and creates & verifies events in RC View, when applicable.
4. Where appropriate, maintains access to and ability to use the Client Assistance System (CAS) to enter case data and load Client Assistance Cards (CACs).
5. May be required to monitor activity across multiple DAT responses.
6. Notify Chapter and Regional staff of significant events, and contribute to an Initial Incident Report, when appropriate. Attends monthly DAT meetings.

Time Commitment: At least one 12 hour on-call shift per week. Coverage of the night shift (6p-6a) and weekend shifts are CRITICALLY needed. Initially several hours on online training will be required in order to understand the role and the services provided.

Training: Training will be a mix of online and on the job. Duty Officers will need to go on a handful fire calls on scene to understand that experience. Once training is complete, you will not need to go on scene - unless you want to.